Shipping and Returns


We ship internationally to all countries.

NOTE: How COVID-19 may affect our shipments

We continue to process your orders within two (2) working days, but as some international flights are being cancelled,  your parcel may be held by the courier longer than expected.

The  shipping time we display IS FOR  REFERENCE ONLY and may be affected.

On our side, we choose the fastest courier at our disposal.

Thank you for your patience and understanding!


DUTY and TAXES are included, so there are not hidden costs. If you are requested to pay any tax or duty from the forwarder or customs, please contact .

FREE international shipping time takes on average about 7-15 working days, depending forwarder, customs and country. Please note that the shipping times above are for reference only.

Need it Faster? Select EXPRESS at checkout for a 3-5 days delivery (only for available countries). 

We will process your order within 2 working days.

We are unable to mark items as "sample" or "gift".

Please note that import rules and regulations are changing without notice country by country, so we will select the best/fastest option available at the moment. 

If any problem with your shipment please contact .



Not what you were expecting?
Fear not, return your Alpinamente frame within 30 days for a 100% refund, no question asked